Goals of Psychology

The goal of psychology is to understand and explain behavior, that is, to isolate the reasons for the observed behavior. This process involves not only the formulation of the theories which are organized and consistent with known facts, but also development of hypotheses about relationships which are yet to be proved. A theory is also supposed to help us make reasonable guesses when we don’t know. Explanation is, in fact, the real basic field of research in psychology. The psychologist may be able to describe and measure anxiety. In principle, almost anyone with reasonable intelligence and relevant reference books may diagnose and treat any mental disease, without knowing what caused that disease. Basic psychology is an attempt to understand in detail many significant issues, including the processes of mental illness. The fundamental knowledge and skill involved in reading the basis of interaction between motivation and performance.

Inquiry and Replies letter

Letters concerning inquires should be clear, specified to the point.


State clearly what information you need. Be it a catalogue, a price list, an estimate, a quotation, a specimen or a sample.

Write specifically about the design, size, shape, price, and quantity, quality etc. about the product or service in which you are interested.

Be brief to the point in your inquiry. Once you have said what you want, stop there and finish your letter.

All inquiries should be promptly and carefully replied. It is discourteous to keep an inquiry for long. This can annoy your customer which means a loss in your business

Interview Letters - Reference Letter and Reply letter to reference

Taking up reference:

Confidential


Dear Mr. Dolly,

Mr. Peter, working with you as a clerk for the last eight years has applied for the office assistant post and has referred us to you for information about him.

I shall be grateful if you will say whether his services with you are satisfactory and if he can handle a responsible job like that of office assistance.

Any information you send will be much appreciated and kept confidential.

Yours sincerely,

M. Richard

Reply to above:

Dear Mr. Richard,

I am glad to have your letter of 18^th April, I have pleasure in informing you that Mr. Peter is very responsible person and has excellent of office routine. He is efficient, intelligent and always punctual. The job of an “Office Assistant’, you wish to offer, suits him most.

His services have been entirely satisfactory to us. We wish him all success. He is leaving us as we cannot offer him better prospects owing to limited scope of our business.

Yours sincerely,

M. N. Dolly

Interview Letters - Calling Letter for interview and Enquiring about the interview result

Calling for an interview:

Mr. Raj Dev,
Dear Sir,

With reference to your application for the post of a clerk, we shall be glad if you will call on us for a personal interview on 24th March at 3 P.M.
Please bring all certificates and testimonial in support of your application.

Yours faithfully,

Enquiring about the result of interview:

Advertiser,

Dear Sir,

You had been kind enough in calling me for an interview for the post of clerk in your office, on 24th March.

Since then more than two weeks have passed and I have not heard anything from you. As far as I can think I did fairly well in the interview.

May I request you to please communicate to me about your decision?

Thanking you,

Yours faithfully,

Interview Letter - Application for the post of a clerk

Dear Sir,

Sub: Application for the post of clerk

This has reference to your today’s advertisement in “Times”, for the post of a clerk. Since I can fulfill the requirement of the job advertised, I am submitting my application for your consideration.

I have passed B.Com from the University of Delhi in first class division with 88% marks in accountancy, this year.

During my four year, B.Com course, I was working as an honorary part-time clerk for the college Union and have thus gained sufficient practical experience of filling, dispatching, billing and drafting.

I am now 22 years of age and possess a sound physique. I am enclosing two testimonials- one from Mr. Brewer, our principal and another from Mr. Jack, former chairman of our collage trust.

I shall be glad to give you any further information you may require, at time of interview.

Thanking you,

Yours faithfully,

Circular letters - Suggesting your client to buy before budget

Dear Sirs,

Re : D.E.K. Electronic Plastic Welders.
      Due to the recent amendment in the Minimum Wages Act, by the Government and heavy increase in the cost of Raw Materials and Components, the prices of D.E.K Electronic plastic Welders is likely to be raised in the forthcoming budget. The increase in price in expected between 15 & 20 %.
     If you are interested in the purchasing this machine, we would suggest that you should immediately place an order for the same at its existing price of Rs. 2,700/- ex-godown.
     Every order should be accompanied with a draft of Rs. 1000/- which should reach us before the afternoon of 27th February. All orders received after this will be executed on this revised prices.

Yours faithfully,

Thanking you,

Circular Letters - Annual Stock Clearance

Dear Sirs,
      We are pleased to inform you that our Annual Stock Clearance Sale will start from 13th March and will last one week.
      A special feature of this year's Stock Clearance Sale is that we have also added variety of leather goods and ready made garments apart from our usual stock of hosiery goods, cosmetics, raincoats, umbrellas, stationery articles, crockery and confectionery.
      There will be a separate bargain counter.
      Most of the stocks offered is fresh and some of the goods are even imported.
      We would suggest you to pay us a visit and make your selection.
     A complete list of goods offered for sale together with discount prices is enclosed for prior information.
Encl : Price List

Yours faithfully,

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